If you have other questions, please just send it to anhong@eklint.com.
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Pre Sale Questions
Note that there are restrictions on someproducts, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on theavailability of your items and the shipping options you choose. Depending on the shippingprovider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weightbased. The weight of anysuch item can be found on its detail page. all weights wil be rounded up to the next full pound.
You may return most new, unopened items within 10 days of delivery for a full refund. If you need to return an item, simply login to your account, view the order using the "CompleteOrders" link under the My Account menu and click the Return ltem(s) button. We'll notify you viae-mail of your refund once we've received and processed the returned item.
Visit the orders page in My Account As long as cancelling is possible, you'll find a cancel order button Once you click this and confirm the action, the order is cancelled If you ordered as a guest We can try to cancel it for you. Contact us as soon as you can (within 15 min after placing the order would be perfect) so our customer service agent can take it from there. Exceptions and order modification Orders containing an E-Gift card cannot be cancelled.
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